Win XP Tricks 2

Microsoft Windows XP

XP Tricks Page 2

Microsoft Windows XP Fast User Switching

Microsoft Windows XP is a new operating system based on Windows 2000 technology. Fast User Switching is a new feature in Windows XP that leverages the data separation technology of Windows NT® profiles and provides a fast and convenient mechanism for switching between user accounts.
Windows XP is a personal system; each user of the computer gets a separate Windows account. So, in a family of three, Mom, Dad, and Billy each get an account. Individual Windows accounts represent a departure from Windows 95 and Windows 98, in which all users in a household typically shared one account.
Windows XP introduces the Fast User Switching feature. In Windows XP, it is not necessary for a user to log off the computer. Instead, the user's account is always logged on and the user can switch quickly between all open accounts. For example, Dad comes home and starts using his machine. He opens Microsoft PowerPoint® and starts working on a document. Billy then comes up to him and asks to use the computer. Billy goes to the Welcome screen, clicks Billy Smith, logs on, and starts playing a game. Meanwhile, Dad remains logged on; Dad's PowerPoint presentation is open and his Internet connection is preserved. If Dad wants to, he can switch to his open account without logging off Billy. In essence, with Windows XP many users can simultaneously use the computer.
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Msconfig.exe Stops Responding if User Is Not an Administrator (Q314448)

When you try to apply changes in the Msconfig.exe tool, Msconfig.exe may stop responding (hang). However, an administrator may be able to complete the same operation without any problems.
This problem can occur if you do not have sufficient permissions to make the change in the Msconfig.exe tool. Msconfig.exe still tries to save the changes even if you do not have the appropriate permissions, and then retries this process after it receives an access denied error.
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A Logon Error Occurs After an Unattended Installation Is Completed (Q313532)

After an unattended installation of Windows XP Home Edition is completed, Windows may not be able to log on to the desktop the first time. When this problem occurs, you receive an error message that indicates that "Administrator" cannot log on. An "Owner" dialog box is displayed in the background, and you can log on as "Owner."
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The Owner Account Is Displayed As "Account Unknown" in Profiles on Windows XP Home Edition-Based Computers (Q312131)

The Owner account may not be removed correctly when you run Setup on computers that are running Windows XP Home Edition. The Owner account is displayed as "Account Unknown" when you view profiles on the computer. Also, the Owner folder is not removed because the profile is not removed. Note that other problems occur if an Owner account is used or created during the remainder of setup or Out of Box Experience (OOBE).
This problem occurs because the OOBE code does not delete the Owner account during Setup.
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Cannot Establish a Remote Assistance Connection (Q311889)

When you try to establish a Remote Assistance session, you may receive the following error message, and you may be unable to start a Remote Assistance session:
You have been disconnected from name computer. For more information, contact name
Remote Assistance may not be able to connect and establish a session if either of the following conditions exists:

Windows XP was preinstalled on both computers by the same manufacturer.
Windows XP was preinstalled on both computers in a corporate environment by using volume license media.

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AbovePeer Aimster Causes an Error Message in Windows XP (Q321883)

When you are using the Aimster program, you may receive the following error:
aimsterui.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
-----------------------------------------------------------------
aimsterui.exe 1.0.0.1 mfc42.dll 6.0.8665.0 00001351
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Sony OpenMG Jukebox Causes an Error Message in Windows XP (Q321882)

When you are using the Sony Sonic Stage program, you may receive the following error message:
omgjbox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
------------------------------------------------------------------
omgjbox.exe 2.2.0.9130 tsm.ax 1.1.0.7130 00005f26
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ActivePrivacy Causes an Error Message in Windows XP (Q321980)

When you are using the Ascentive ActivePrivacy program, you may receive the following error message:
activeprivacy.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
---------------------------------------------------------------------
activeprivacy.exe 1.3.0.5 ntdll.dll 5.1.2600.0 00032da7
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Winamp Causes an Error Message in Windows XP (Q321857)

When you attempt to drag MP3 files into the playlist in the Nullsoft Winamp program, your computer may become unstable, or you may receive the following error message:
Crash caused in ntdll.dll!! Winamp.exe has encountered a problem and must be shut down. We apologize for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App Name App Version Module Name Module Version Offset
--------------------------------------------------------------
winamp.exe 2.7.7.0 ntdll.dll 5.1.2600.0 000017e2
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3DMark2001 Causes an Error Message in Windows XP (Q321973)

When you are using the MadOnion 3DMark2001 program, you may receive the following error message:
3dmark2001.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
------------------------------------------------------------------
3dmark2001.exe 1.0.0.1 ntdll.dll 5.1.2600.0 000036f7
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WorldNet Service Causes an Error Message in Windows XP (Q321971)

When you try to install or use the AT&T WorldNet service, you may receive the following error message:
setup2.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
---------------------------------------------------------------
setup2.exe 5.0.0.394 msvcrt.dll 7.0.2600.0 00031fcc
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Yahoo! Messenger Causes an Error Message in Windows XP (Q321738)

When you attempt to redirect to Internet addresses while Yahoo! Messenger is running, your computer may become unstable, or you may receive the following error message:
Crash caused in iexplorer.EXE!-> Crash caused by Yahoo! Messenger.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App Name App Version Module Name Module Version Offset
----------------------------------------------------------------
iexplore.exe 6.0.2600.0 messmod.dll 2.0.1.5 00002fef
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HOW TO: Troubleshoot "Stop 0x0000007B" Errors in Windows XP (Q324103)

This step-by-step article describes how to troubleshoot "Stop 0x0000007B" error messages in Windows XP. A "Stop 0x0000007B" error message may appear on a blue screen when you start your computer. The error message includes the following information:
STOP: 0x0000007B ( parameter1 , parameter2 , parameter3 , parameter4 )
INACCESSIBLE_BOOT_DEVICE
-or-
Setup has encountered a fatal error that prevents it from continuing.
Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.
(0x4, 0x1, 0, 0)
Setup cannot continue. Power down or reboot your computer now.
A "Stop 0x0000007B" error can also occur during Windows XP Setup when Setup restarts your computer during installation. In this case, you receive the second error message.
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Microsoft Windows XP: Troubleshooting Internet Connectivity

This WebCast provides an overview of Internet connectivity support in Microsoft Windows XP, along with information about how to troubleshoot an Internet connection. This discussion includes the use of Modem Diagnostics, Network Diagnostics, IPConfig, Ping, and other troubleshooting tools to test the connection, as well as some general guidance about sharing an Internet connection with other computers on a home or small office network.
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Disable Error Reporting

You can get rid of the Windows XP error report messages if you don't want to send another one in. Start the System Configuration Utility:

Click Start, and then click Run.
Type msconfig to open the System Configuration Utility.
Click the Services tab.
Clear the Error Reporting Service check box, and then click OK.
Hit Restart to reboot your system.

Your computer will now start without loading the error reporting service.
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Windows XP FAQ

Check out the Microsoft Product Support Services Windows XP Frequently Asked Questions, with topics on

Getting Started
Personalizing your computer
Communication
Building a Home Network
Working with Music and Video
Working with programs
Fixing and maintaining your computer
Installing and Troubleshooting Hardware
The Internet

Click here for the list.

PC-cillin Version 7.6 Causes an Error Message in Windows XP (Q320307)

When you try to use the Trend Micro PC-cillin version 7.6 program, you may receive the following error message:
Crash caused by webtrapnt.exe ! 0001c640(PC-cillin) Trend Micro Inc. 0001c640(WebTrapNT.exe, 7.61.0.1436, PC-Cillin) Trend Micro Inc.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App Name App Version Module Name Module Version Offset
-----------------------------------------------------------------
pop3trap.exe 7.61.0.1399 pop3util.dll 8.0.5.1159 00013316
This issue may occur because the PC-cillin version 7.6 program is not completely compatible with Windows XP.
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Yahoo! Messenger Causes an Error Message in Windows XP (Q320226)

When you try to log on to Yahoo! Messenger, your computer may become unstable, or you may receive the following error message:
Crash caused by YUPDATER.EXE!0x0000db4b -> Crash caused by YUPDATER.EXE!0x0000db4b
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App Name App Version Module Name Module Version Offset
----------------------------------------------------------------
yupdater.exe 1.1.0.0 ntdll.dll 5.1.2600.0 00017f26
This issue may occur if Yahoo! Updater stops responding (hangs) when you log on to Yahoo! Messenger.
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You Cannot View the Files on a Disc After You Replace a CD-R or CD-RW Drive with a DVD or CD-ROM Drive (Q311455)

On a computer (such as a notebook computer) in which you can replace the CD-R or CD-RW drive with a DVD or CD-ROM drive, you may not be able to gain access to the files that are on the disc that is in the DVD or CD-ROM drive if you replace the CD-R or CD-RW drive with a DVD or CD-ROM drive while the computer is off and then start the computer. When this occurs, you can still gain access to the files by using a command prompt.
This problem occurs if you replace the CD-R or CD-RW drive with a DVD or CD-ROM drive while the computer is off and the same drive letter is assigned to the new drive.
When a writable drive such as CD-R or CD-RW drive is installed, Windows Explorer records its drive letter in the registry. If you replace the CD-R or CD-RW drive while Windows is running (this is known as "hot swapping"), the registry information is automatically updated. However, if you replace the CD-R or CD-RW drive while the computer is off, the registry information is not updated and Windows Explorer tries to treat the new drive as the writable device.
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Help and Support May Stop Responding When You Use the Network Diagnostic Tool (Q311842)

When you use the Network Diagnostics tool in Help and Support, Help and Support may stop responding (hang).
This problem can occur if you install Windows XP with a predefined original equipment manufacturer (OEM) logo bitmap.
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.
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An OpenGL Program May Cause an Access Violation in Windows XP 64-Bit Edition (Q311838)

If you run an OpenGL-based program in Windows XP 64-Bit Edition, you may receive an error message that describes an access violation.
This problem is caused by an invalid compiler optimization.
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.
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Right-Clicking a Long File Name with WinZip 8.0 or Earlier Causes an Error Message (Q320321)

If you are using WinZip 8.0 with Windows XP, you may receive the following error message:
explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you want to see the data that the error report contains and if the error message is still displayed, click the Click Here link at the bottom of the message box. You see error signature information that is similar to:
App Name App Version Module Name Module Version Offset
-----------------------------------------------------------------
explorer.exe 6.0.2600.0 wzshlex1.dll 4.0.0.0 00001100

Icq.exe Causes an Error Message in Windows XP (Q318920)

When you are using the ICQ program, you may receive the following error message:
ICQ.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information may be listed:
App name App version Module name Module version Offset
-----------------------------------------------------------
ICQ.exe Various Various Various Various
This error message can occur if you are using a beta version of the ICQ program.
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Stop Error When You Upgrade from Windows 2000: Bad_Pool_Caller 0xC2 (Q310527)

When you upgrade your Compaq Professional Workstation AP550 computer from Microsoft Windows 2000 Professional to Windows XP, either of the following symptoms may occur:

ou click Yes, download the updated Setup files (Recommended) in the Get Updated Setup Files dialog box during Setup, you receive the following message in the Report System Compatibility dialog box:
The following items are not compatible with Windows XP. The compatibility issue with some of these items must be resolved before running Setup again.
For more information about an item, select it, and then click Details.
Winnov Videum Software
Clicking Details causes the following message to appear:
This software is not compatible with this version of Windows and must be uninstalled before upgrading.
For a list of devices and applications supported by this version of Windows, see the list of compatible hardware and software on the Microsoft Web site.
If you click No, skip this step and continue installing Windows in the Get Updated Setup Files dialog box during Setup, you receive the following error message on a blue screen:
STOP 0xC2
BAD_POOL_CALLER

If you clicked Yes, download the updated Setup files (Recommended) in the Get Updated Setup Files dialog box during Setup, remove the Winnov Videum software by using the Add/Remove Programs tool in Control Panel, and then install Windows XP again.
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Cannot Start the UPS Service (Q310437)

You are unable to configure an uninterruptible power supply (UPS). The UPS service does not start and you may receive a Dr. Watson access violation or application error message in Ups.exe.
This issue can occur in the following situation:

You upgrade a Microsoft Windows 98-based computer to Microsoft Windows 2000.
You upgrade that Windows 2000-based computer to Microsoft Windows XP.

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HOW TO: Configure a VPN Connection to Your Corporate Network in Windows XP Professional (Q305550)

This step-by-step article describes how to configure a VPN connection to your corporate network in Windows XP Professional.
With the Point-to-Point Tunneling protocol (PPTP) or Layer Two Tunneling Protocol (L2TP) which are automatically installed on your Windows XP-based computer, you can securely access resources on a network by connecting to a remote-access server through the Internet or other network. The use of both private and public networks to create a network connection is called a virtual private network (VPN).
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The Blebla Worm May Cause an "Access Violation" Error Message (Q319148)

You may receive the following error message:
Sysrnj.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
You may receive this error message if your computer is infected by any variant of the Blebla worm, including:

W32/Blebla@mm.Worm
W32/Blebla.A
W32/Blebla.B