Microsoft Windows XP
General Tips Page 3
Setup Cannot Upgrade Some Settings" Error
Message When You Reinstall Windows XP
When you try to reinstall Windows XP, Windows Setup may
repeatedly start and stop, and then you receive an error
message similar to the following:
Setup cannot upgrade some settings. After setup
completes, you may need to reinstall one or more
programs.
Also, the Setup error list may contain the following
error messages:
IE Migration: No Rating Migration
Private.inf does not exist.
MigMainInit:MemDbload would not load C:\Windows\setup\ntsetup.dat
(ERROR=3)
W95UpgNt_Migrate: MigMain_Init failed (ERROR=3)
As a result, you cannot log on to Windows or complete
Windows XP Setup.
Click here
for the article.
Morpheus.exe Causes an Error Message in Windows XP (Q320210)
When you try to use the StreamCast Networks Morpheus
version 1.0.0.1 program, you may receive an error
message that is similar to the following error message,
or your computer may become unstable:
Crash caused by MORPHEUS.EXE!0x00072da3 -> AESP1XML:
Crash caused by MORPHEUS.EXE!0x00072da3
If you view the data that the error report contains, the
following error signature information may be displayed:
App name App version Module name Module version Offset
-----------------------------------------------------------------
morpheus.exe 1.0.0.1 morpheus.exe 1.0.0.1 00072da3
Click here
for the article.
Microsoft KB article on removing messenger
January 30th 2002-Microsft has releases a knowledge base
article(Q302089) on preveting MSN messenegr from running
on a windows XP machine. This article describes how to
prevent Windows Messenger from running. By default,
Windows Messenger is installed by Windows XP
Professional and Windows XP Home Edition, and the user
interface does not provide a way to remove or to
uninstall Windows Messenger.
The information in this article applies to Microsoft
Windows Messenger 4.0, Microsoft Windows Messenger 4.5,
and Microsoft Windows Messenger 4.6 running on Windows
XP Professional and Windows XP home edition based
computers.
Click here
for the article.
HOW TO: Manage Devices in Windows XP (Q283658)
If the status is Disabled, that is usually the result of
user action, and does not necessarily mean that the
device has a problem. However, sometimes users disable a
device because it was causing a problem, and you should
try enabling it to see if it impacts another device
negatively.
If the device is experiencing a problem, the Device
Status box displays the type of problem. You may see a
problem code, or number (or both) and a suggested
solution. If you call a support line, this number can be
useful for determining and diagnosing the problem.
Troubleshooting a device requires steps specific to that
device. If the Device Status box displays a problem,
click Troubleshoot to launch the Windows XP
troubleshooter for this device type. Supply information
and answer questions as prompted.
Click here
for the kb article from Microsoft.
CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device. (Q316529)
When you attempt to record (burn) data to a compact disc
recordable (CD-R) drive or compact disc rewritable (CD-RW)
drive, you may not have the option to send data to the
CD-ROM drive.
When you view the properties of the CD-R drive or CD-RW
drive, you may notice that the Recording tab is not
displayed in the CD Drive ( drive_letter :) Properties
dialog box, where drive_letter is the letter of the CD-R
drive or CD-RW drive.
NOTE : To view the CD Drive ( drive_letter :) Properties
dialog box, click Start , click My Computer ,
right-click the CD-R drive or CD-RW drive that you want,
and then click Properties on the shortcut menu that
appears.
Click here
for the kb article from Microsoft.
INFO: Windows NT/2000/XP Uses KnownDLLs Registry Entry to Find DLLs (Q164501)
Microsoft Windows NT, Windows 2000, and Windows XP uses
the KnownDLLs registry entries to search for either
32-bit or 16-bit DLLs when loading the DLL. For 32-bit
DLLs the KnownDLLs registry entry only affects the
search for implicitly loaded DLLs. For 16-bit DLLs the
KnownDLLs registry entry affects the search for both
implicitly and explicitly loaded DLLs. If you
incorrectly include a DLL name in the KnownDLLs registry
entry, the LoadLibrary in Windows NT/2000/XP WOW fails
to load a DLL located in the application's current
directory.
Windows NT/2000/XP uses the KnownDLLs registry entry to
determine which DLL an application will use. There are
two different KnownDLLs registry entries: one that
affects the loading of 32-bit DLLs, and one that affects
the loading of 16-bit DLLs. A DLL listed in the
KnownDLLs registry entry is sometimes referred to as a
"KnownDLL" in this article.
Click here
for the kb article from Microsoft.
How to Send a Full or Kernel Dump to Microsoft Windows Online Crash Analysis (Q316450)
This article is intended for customers who have
submitted a crash report to the Windows Online Crash
Analysis Web site.
Thank you for submitting this event report to Microsoft
Windows Online Crash Analysis. We have analyzed your
report and have determined that we require additional
information before we can identify the cause of this
crash event. A complete memory dump records the entire
contents of your operating system memory when the crash
event occurs; it should contain the information we need
to debug the crash. This article contains instructions
for finding the complete or kernel memory dump on your
computer and uploading it to Microsoft. That article
also contains instructions for configuring your computer
for a complete or kernel dump if the file does not
exist.
Click here
for the kb article from Microsoft.
You Receive a "System Has Recovered from a Serious Error" Message After Every Restart (Q317277)
If Windows XP restarts because of a serious error, the
Windows Error Reporting tool prompts you to report the
problem to Microsoft for troubleshooting purposes.
Windows may begin prompting you to report this
information every time you restart the computer, even if
no error occurred during the previous session. After
this problem begins to occur, you are prompted to send
the information after every restart, even if you choose
not to send the information.
This problem occurs because after a Minidump (or memory
dump) file is written, the paging file continues to have
a flag set that indicates that a memory dump file needs
to be written.
Click here
for the kb article from Microsoft.
Description of the Windows XP Recovery Console (Q314058)
This article describes the functionality and limitations
of the Windows Recovery Console. The Windows Recovery
Console is designed to help you recover if your
Windows-based computer does not start properly or does
not start at all.
When you use the Windows Recovery Console, you can
obtain limited access to NTFS, FAT, and FAT32 volumes
without starting the Windows graphical user interface.
In the Windows Recovery Console, you can:
- Use, copy, rename, or replace operating system files and folders.
- Enable or disable service or device startup when you next start your computer.
- Repair the file system boot sector or the Master Boot Record (MBR).
- Create and format partitions on drives.
Note that only an administrator can obtain access to the
Windows Recovery Console so that unauthorized users
cannot use any NTFS volume.
Click here
for the kb article from Microsoft.
How to Determine Which Video Driver Is Loading in Windows XP (Q314854)
This article describes procedures that you can follow to
troubleshoot difficulties with video drivers when you
start your computer in Windows XP. Specifically, the
article describes how to find out which video drivers
are loading.
If the video driver is not loading correctly, another
program may have replaced some files. These symptoms
point to that cause:
The system continues to default to VGA mode or only
boots in VGA mode from the Boot menu.
The video driver is not loading properly.
Click here
for the kb article from Microsoft.
Windows XP: Kernel Improvements Create a More Robust, Powerful, and Scalable OS
SUMMARY The Windows XP kernel includes a number of
improvements over Windows 2000 that promote better
scalability and overall performance. This article covers
these changes and explains how they improve startup
time, increase registry size limits, and promote more
efficient disk partitioning. Windows XP provides support
for 64-bit processors, which is covered here along with
a discussion of how side-by-side assemblies end DLL
Hell. Also new in the Windows XP kernel is a facility
that will roll back driver installations to the Last
Known Good state of the registry, making driver
installation safer. Other topics include the new volume
shadow copy facility, which provides for more accurate
backups and improvements in remote debugging.
Click here
for a nice article from Microsoft.
HOW TO: Troubleshoot the Video Adapter Driver in Safe Mode in Windows XP (Q292460)
This article shows shows you methods of troubleshooting
Safe-Mode video problems. In Safe mode, the computer
does not start the video adapter driver that is used
during normal operations, so you need to use Device
Manager to discover, update, roll back, or uninstall the
video driver instead of accessing the Display
properties.
Click here
for the kb article from Microsoft.
Win-XP kills Verizon DSL
Note: Really nice article on theregus.com. On Friday
morning my Verizon DSL Internet access died. This was
hardly unusual, so I paid it no mind and simply took an
unscheduled long weekend. But Saturday morning it was
still dead, and there were no reports of service outages
in my area. Clearly this would require some looking
into.
I experimented a bit and came to suspect that the issue
was on Verizon's side. And so it was, with an
interesting twist courtesy of Microsoft, I eventually
confirmed; but let's not get ahead of ourselves.
It's a good thing I didn't have any social obligations
until Saturday night; when all was said and done,
Verizon had taken seven hours of my time in
exasperating, repetitive, futile interactions with their
tech support staff, and no doubt a few months off my
lifespan.
Click here
for more. The next article is a link to Microsoft that
discusses the "hack" for the fix.
How to Establish the Allowable MTU Size When You Are Using Internet Connection Sharing on PPPoE (Q314100)
IMPORTANT : This article contains information about
editing the registry. Before you edit the registry, make
sure you understand how to restore it if a problem
occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in
Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
This article describes how to establish the maximum
transmission unit (MTU) size for using Internet
Connection Sharing (ICS) if your outbound connection
uses Point-to-Point Protocol over Ethernet (PPPoE). If
the setting for MTU size is too high, clients that are
using the ICS connection may not be able to browse some
Web sites or send messages that contain attachments.
PPPoE is a method for establishing Point-to-Point
Protocol (PPP) connections through Ethernet network
adapters. PPPoE requires that, on all client computers,
you lower the setting for maximum transmission unit (MTU)
size to a value no higher than 1,492. (The default is
1,500.) In some cases, a value lower than 1,492 may be
necessary.
Click here
for the kb article from Microsoft.
HOW TO: Restore the Operating System to a Previous State in Windows XP (Q306084)
This article describes how to use the System Restore
tool to return your computer to a previous working
state. System Restore takes a "snapshot" of
critical system files and some program files and stores
this information as restore points. You can use these
restore points to return Windows XP to a previous state.
The article discuses restore without being able to start
Windows XP and restore while be able to start Windows
XP.
Click here
for the kb article from Microsoft.
Start the System Restore Tool from a Command Prompt in Windows XP
Windows XP includes the System Restore tool, but you
cannot start the System Restore tool from a Recovery
Console prompt. Because of this, it may be useful to
start the System Restore tool when you are unable to
start your Windows XP-based computer normally or in Safe
mode. This article describes how to start the System
Restore tool when you are unable to start your Windows
XP-based computer normally or in Safe mode.
Starting System Restore Tool from Command Prompt
- Start your computer to Safe Mode with Command Prompt. NOTE : You must log on as the administrator or a user that has administrator rights.
- At the command prompt, type %systemroot%\system32\restore\rstrui.exe , and then press ENTER.
- Follow the instructions on the screen to begin restoring your computer to a previous, functional state.
Click here
for the kb article from Microsoft.
Troubleshooting System Restore in Windows XP (Q302796)
This article describes how to perform basic
troubleshooting for issues that involve the System
Restore tool in Windows XP.
To troubleshoot System Restore issues, try one or more
of the following steps
If you receive an error message that is related to
System Restore, always make sure that you first record
the error message and follow the instructions that the
error message contains to try to resolve the issue. Most
System Restore issues generate an error message that
contains a description of the issue and suggestions for
how to resolve the issue.
Make sure that you have enough disk space on all of the
drives on which System Restore is enabled.
Click here
for the kb article from Microsoft.
Information on System Restore and Password Restoration (Q295050)
This article describes how the restoration of passwords
is managed by System Restore on a Windows XP-based
computer, and describes which types of passwords are
restored and which are not restored.
Passwords That Are Not Restored
Windows XP passwords and hints are not restored. This
behavior is by design to prevent confusion and to
prevent you from getting locked out of your computer
because the restore point includes an old password that
you do not remember.
Microsoft Internet Explorer and Content Advisor
passwords and hints are not restored. This behavior is
by design to prevent confusion and to prevent problems
that could occur when you browse the Internet, in the
event that you restore your system to a point with an
old password that you do not remember.
Click here
for the kb article from Microsoft.