The
fast paced evolution of the IT industry has certain
advantages, employers can make sure that their staff
members are capable of keeping up with technology. This
is a double-edged sword for the IT professional who must
continually learn new programs, systems and pursue new
levels of certification.
Advancements in technology and business process have
led you to a path providing two options take the bunny
slope or climb the mountain. If you take the bunny slope
then you won’t need to worry about proving your
knowledge, but if you want to scale that mountain you
are going to have to learn the skills and prove that you
can actually climb that mountain.
For many, the field of Information Technology
promises to provide a stable and exciting environment,
but in order to get into that field you must have
certifications. The knowledge is such that you cannot
simply trust one to say that they know all of the
systems in question; you actually need to ask for proof.
Proof can be provided in the form of certificates and
designations.
For each major software vendor certifications exist
that defines an individual’s ability to successfully
administer, support and use the advanced features of the
product. The IT marketplace now expects entrants to have
one or more of these somewhat elusive certifications.
Certifications are vendor specific and the IT
professional may concentrate on one or more of the
certifications from the vendors: CompTIA, Checkpoint,
Cisco, Citrix, CIW, Microsoft, Novell, Oracle and Sun
Microsystems.
A decision has been made; you have trained and
studied for the exams leading to certification in one of
the vendor’s programs. Not only do you know this
material inside and out, you have also been applying the
knowledge in your current job, why then are you nervous
about the exam?
It is not uncommon to be apprehensive about taking an
exam, for many their minds see the testing situation as proof
positive of your brilliance or your incompetence.
Further, your mind begins to anticipate how your boss
and coworkers will react when they find out just how
brilliant or stupid you really are.
Despite the fear, you have made the decision to write
the exam. You have taken the day off work and are a
bundle of nerves by the time you arrive at the testing
centre. In moments your life will be decided, or so you
think, as you walk into a testing room ready to prove
your skills and merits for a piece of paper. It has all
come down to another test, you wrote so many of them in
school that you probably thought that you would never
have to write another exam as long as you lived.
Today is the day; you have decided that you are ready
to take one of your exams. You have studied long and
hard, hoping that your brain absorbed all the
intricacies of the program in question. You walk into
the testing centre and approach with your driver’s
license in hand, proof positive that it is really you,
even though nobody thinks their drivers picture remotely
looks like him or her. If you are brave, you will
get the pain of paying for the exam out of the way
first, it helps to reinforce the concept that you
aren’t going to bail on the exam; you paid for it you
write it!
As you are led to a cubicle to take your exam you
start to mentally go through the information in your
head, problem is if you don’t know it now it is really
too late to worry about.
There are two types of tests, those wonderful
multiple choices, more commonly referred to as
"multiple guess" or in a more comical light; "two
wrongs don’t make a right and one left over".
The second type of exam presents a task that you must
complete. As easy as this may seem, it proves to be
anything but easy.. The software that provides the
testing is programmed to accept a limited number of
‘correct’ methodologies for completing any one task.
So somewhat unjustly you may find your score reduced due
to not choosing one of the recorded options.
Sitting at the desk you take a deep breath and await
the signal to start the exam. You studied for this and
you know your stuff, then why do you feel that failure
is inevitable? It is a wonderful trick that the human
mind likes to play on its owner. While it is true that
you know your information and how to apply it, you allow
yourself to be caught up in the fear and anticipation of
the test.
If you are uncomfortable taking multiple choice
exams, your mind may be playing the tape that says ‘multiple
choice, I can’t do multiple choice – I always choose
the wrong answer or change my answers – this is going
to be terrible.”
If you are taking the exam that relies on completion
of tasks, your mind may be playing a tape that says ‘oh
great – I don’t do things the way the manuals say,
I’m up the creek without a paddle’. Either way
you are providing a barrier to your success.
Some individuals do not have the same concern when
they sit down, to write their exams as they have a high
level of self-confidence and do not even acknowledge
that there is a chance of failure. Since the level of
doubt is all but non-existent, these individuals have a
clear window to seeing the exam without the haze of
failure clouding their thought processes.
The moment of truth and the exam results pop up on
your screen, they don’t even have the decency to
provide an “I’m too chicken to look”
option, the information is bold and burning into your
eyeballs.
At that point only you, your computer testing
environment and the test administrator know if the
overwhelming sense of failure was accurate or
inaccurate. In truth it doesn’t matter what the result
was and it is important to remember that you prepared
for the exam, scheduled it, paid for it and wrote it.
Those are major accomplishments that should not be
diminished by the outcome of the exam.
Sure we would all like to be able to ace every exam,
but the truth of the matter is that we often learn far
more by not “passing” an exam. The only tip I can
give you is to try to enjoy the testing process, it is a
personal challenge and it is not a matter of life or
death. Many people re-take exams on more than one
occasion before they finally get their certifications.
Remember to remove the word failure from your
vocabulary and then you won't need to worry that it will
pop into you head at some inopportune time.
Keywords: IT certifications, exams, fear, failure